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This was apparently now my completely maddening New York bureaucratic disaster.
CHAPTER 10
THE BETTER PART OF an hour later, I finally got to the head of the line.
“Here you go,” said the clerk as she shoved a sheet of paper at me in greeting.
Her shirt was unbuttoned low enough to show a lot of cleavage, and there was an earring in the lower of her DayGlo-pink lips. Or a lip ring, I guess you’d call it. Whatever it was, it was absolutely not up to the NYPD’s professional-appearance standards.
Who was running this asylum? Oh, yeah. Me.
“Hi, I need to talk to someone,” I said, ignoring the paper. “I just moved to Harlem four months ago, and I was robbed three times by the same street-corner kid. Nothing’s been done about this. The kid is still out there. He put a gun to my head, for God’s sake.”
The lip-ringed clerk nodded sympathetically a couple of times. Then she shoved the paper at me again.
“That does sound like a problem, sir,” she said. “But instead of telling me, you need to tell it to this Departmental 313-152 Form.”
“Then what?” I said. “Aren’t those police officers back there behind you? Can’t one of them come with me? The kid’s on the corner right now. Or he was two hours ago when I got on line. I’ll point him out.”
“They’re currently working on other cases, sir,” the clerk said, blinking at me.
“Please, I need help,” I said. “I don’t mean to be pushy, but I’m afraid for my kids.”
“Put it all down on the form, sir. We can’t do anything without the proper paperwork,” she said, glancing down at her lap, where I’d bet my paycheck she had a cell phone. Without looking at me, she gestured with a hand off to the right.
“There’s pens on the table over there,” she said.
The clerk checked her Facebook page or Buzzfeed or whatever for a second before looking up and then through me.
“Next!” she bellowed.
They say you can catch more flies with honey.
But unfortunately, I wasn’t trying to catch flies.
I was trying to restore order in a land in which chaos was currently in full ugly reign. Fortunately, having ten kids, I had been to this place before and knew what to do. Desperate times called for desperate measures.
It was break-glass-in-case-of-emergency time, also known as completely freak out.
As it turned out, I didn’t go to the table with the paper. Instead, I stood rooted to the linoleum and glared at the clerk until she once again acknowledged my existence. Then I turned around to the old Asian grandmother with two little boys coming up behind me.
“I’m sorry, ma’am,” I told her. “But as it turns out, you’re actually not next.”
“Hey! What are you, crazy?” said the clerk when I faced her again.
I lifted the Departmental 313-152 Form off the counter and slowly tore it in two. Then tore it in two again.
“Why, yes,” I said. “Apparently I am. Who wouldn’t be crazy trying to deal with this lousy excuse you call a police squad?”
She pursed her DayGlo lips.
“You best stop poppin’ off,” she said, wagging a finger at me ghetto-style. “This is a police facility. You want to get locked up? Now, you can either go over there and fill out your form or I can reserve you a room at the Rikers Island Hilton, comprende? Your choice. Last chance.”
“No,” I said, glaring at her. “I don’t comprende. I have no idea what’s going on here. And it seems like neither do you.”
CHAPTER 11
“HEY, WISE GUY. YEAH, you. You looking for trouble?” said a burly young white cop as he got up from one of the desks in the corner.
He was a six-foot-tall, broad-shouldered guy in dark slacks and a white dress shirt with the sleeves rolled up over his thick forearms. He was smiling and chewing on a piece of gum as he quickly came out from behind the counter straight at me. His pepper spray was already out, I noticed, and he had a twitchy finger on its trigger, ready to go.
“You doing a little drinking this morning, buddy? Lookin’ for some trouble?” he said almost hopefully.
“No, cowboy, but you and everybody else in this unit just found a whole bunch,” I said as I took out my shield.
The cop and the clerk stared at each other, then at me.
“Allow me to introduce myself. I’m Detective Mike Bennett, the unlucky SOB who just got assigned to CO this wreck.”
First I pointed at the clerk.
“You,” I said. “Button that shirt, take that thing out of your neon lip and your butt out from behind that counter, and go on home until you read the NYPD uniform policy and realize this isn’t a circus sideshow.”
Before she could protest, I pointed at the aggressive cop.
“You,” I said.
“Me?” the strapping twenty-something said.
“Yeah, you. Go back to your desk and turn off the Tetris, and while you’re there, tell the rest of the mopes in this unit that Daddy’s home and he wants everyone standing in line in the hall by my office until further notice. Everyone except for you, that is. You can take off for the rest of the day, too, Dr. Pepper Spray.”
As he reluctantly walked off, I turned toward the line of exhausted, frustrated people behind me.
“I’m sorry, everyone, but this office is closed for the day,” I announced.
If I thought the people were pissed off before, they were twice as steamed now. There was a lot of groaning and cursing. Someone kicked the wall hard enough to shake the banner. I wondered for a scary second if I was going to need to call for some real cops.
“This is bull!” someone called out loudly.
Yes, it is, I thought. “This is bull” was today’s theme. It was New York City’s theme pretty much every day, when you came to think of it. If the politicians were honest, they’d put it on billboard-size signs at the city line.
WELCOME TO NEW YORK. IT’S BULL!
“Sorry, but it can’t be helped,” I called back. “Hopefully, we’ll be open tomorrow, but I can’t make any promises. The Project for Outreach Relations with the NYPD apologizes for any inconvenience.”
“Man, you even got the name wrong,” a thin black man in a UPS uniform said, pointing at the wall banner with a loud “Tsssk.”
“My mistake,” I said, going over and ripping the banner off the wall. I crumpled it loudly in my hands as I stepped behind the counter and methodically stuffed it into a wastepaper basket.
“Whatever we are, we are now under renovation!” I called out. “Thank you and I’m sorry and good-bye.”
CHAPTER 12
I SPENT THE NEXT hour in my new office trying to get my bearings.
The office itself was a nice surprise. It was a recently redone, roomy corner space that had new furniture and an extensive view of tree-lined Adam Clayton Powell Boulevard to the north. It even had a washroom and a coffeemaker, which I promptly filled and got percolating before I started stacking the massive pile of in-box files on my desk.
First order of business was to read through the squad’s operational details folder. In some ways, the unit was like a mini-precinct. In addition to a locker and interview rooms, the office space had an on-site armory, cruisers in the underground lot, Kevlar vests and radios. Coordination had been set up with the Twenty-Eighth Precinct house a couple of blocks away for backup and lockup as needed.
But in other ways, the unit was like a much more agile, roving detective squad consisting of a handful of officers and a couple of clerks. The officers were what was known as white badges, plainclothes cops recently taken from patrol to see if they had the wherewithal to become permanent detectives.
Managed correctly, the squad could be an effective tool, I realized. It would just be a matter of prioritizing cases and laser-focusing on a few cases at a time like any other squad. Maybe this wouldn’t be so bad after all. I was actually a little excited.
Until I got to the assigned officer personnel files.r />
“OK, now I get it,” I mumbled to myself as I skimmed through the records.
It wasn’t just the most frustrating cases that were being shunted here, I realized. It seemed that some of the department’s most frustrating cops had been sent here, too. Instead of confusing myself further, I decided to put names to faces and meet my new charges one by one.
“Arturo Lopez!” I called out to the cops lined up outside the door.
A friendly-seeming young Puerto Rican officer came in. I recognized him as the big-boned cop who’d been sleeping at his desk. Arturo was about five-ten and about five hundred pounds. Well, maybe not five hundred, but easily thirty pounds overweight.
“Lopez, are you interested in being a good cop?” I said after I introduced myself.
“Yes, I definitely am, sir. It means everything to me.”
“Good deal. Let me ask you a question. How fast are you?”
“How fat am I?” he said, hurt. “C’mon, that’s pretty cold, sir.”
“Not fat, Lopez,” I said. “Fast. F-A-S-T.”
“I don’t know. Sort of fast, I guess. Who’s to say?”
I raised an eyebrow at him.
“If I said, ‘Hey, Arturo, let’s you and me have a race to the elevator,’ would you have a chance of winning?”
“Maybe?” he said, wincing.
He finally lowered his head. “No, not a chance.”
“See, it’s not really the weight, Arturo. It’s the ability to get around. Things go down fast on the street, and we have to watch each other’s backs out there. No one is going to want to partner up with you if you can’t catch up. If you really want to be a detective, you need to lose some weight, dude. You need to start running and working out or you’re going to be working somewhere else.”
“I get you, Detective. I will. I promise,” he said as he left.
“Noah Robertson!” I called out.
A good-looking blond guy walked in. He was impeccably dressed in a modish soft-gray bespoke suit with a white silk shirt and silk navy tie, with a matching pocket square. His gelled hair was sharply parted à la Cary Grant, and on his feet, I saw, were fancy euro shoes that looked a lot like black velvet slippers. He was tall and tan and slim and looked more like an actor or a Hollister model than a cop.
I’d already read that there had been some kind of sex harassment deal at his last assignment, which explained his presence here. I didn’t ask about it. He was just another of the problem children I’d inherited, as far as I was concerned. All I cared about was here and now. It was A Brand-New Day, after all.
“Robertson, why are you here?” I said, squinting at him.
The elegant young man stared at me for a beat.
“I want to be a detective, obviously,” he said.
“Yes, but why?” I said. “Let me guess. Because you’re a clotheshorse and the uniform doesn’t live up to your high sartorial standards?”
“Well, I am a clotheshorse,” he said with a canny little smile. “But I only want what you want, Detective. To help people who need helping. Get bad guys off the street. Maybe get a chance to use my brain in the process.”
I nodded. I liked his answer. But I wasn’t finished.
“If that’s the case, Robertson, then why were you hiding in the corner with everybody else when I came in?”
He looked out my window for a moment, thinking, then gave me his little smile again. “I was waiting for an inspirational leader to arrive,” he said, holding up a finger.
Elegant and able to bullshit on his feet. That might come in handy, I thought.
“Be careful what you wish for, Robertson. Now go back out in the hallway.”
“Naomi Chast!” I called out after he left.
Chast was a pretty, medium-height young woman with tightly tied-back strawberry-blond hair and an almost too lean, wiry triathlete’s build. She was wearing a crisp NYPD polo over her department-issue navy tactical pants.
She seemed professional and kind of normal, I thought as I thumbed through her paperwork. But that was impossible. If she were normal, why would she have been sent here?
When I looked up from her file, she was suddenly glaring at me.
“Oh, I see. You’re cleaning house, huh?” she said with her hands on her hips. “Well, let me save you the trouble. Transfer away. You think I want to be in this chickenshit outfit, you’re crazy. You don’t think I know how all this political crap works? Let me tell you a few things.”
As she continued to rant, I flipped another page of her file and found a note handwritten by the squad’s previous leader.
Impulse control? it said. ADD? Anger management issues?
Yes. Yes. Yes, I scratched next to it, and underlined it twice.
CHAPTER 13
AFTER I GOT CHAST to calm down and go back out into the hallway, I decided to make my first command decision.
I stood and stuck my head out of my office door.
“Listen up, people. I’m hitting the Reset button,” I said. “So whatever nuttiness has been going on around here is over now, OK? I have one rule. I only work with driven, dedicated cops. If you came here to hide out and push pencils and wait for Thursday’s check to clear, I’m sorry, but those days are over.
“Now I want you to go home and get some sleep and decide if you want to keep working here. Because tomorrow, we’re starting from scratch.”
They were leaving when a well-dressed thirty-something black woman came running into my office.
“Hi, Detective Bennett, is it?” she said. “I’m Ariel. Ariel Tyson.”
I looked up at the woman, at the serious brown eyes behind her red-framed eyeglasses. I had already learned from the files that she was the other clerk.
“I was just at lunch,” she said, “and I heard you sent everybody home, and I just want you to know I’m good at my job. I love my job. End of story. I live six blocks from here, and I have three kids. I’m bringing them up the best I can.”
“You show up every day for work, Ariel?” I said.
“Every day. On time. Don’t even put in for overtime.”
“Then I have just one question,” I said, rubbing my eyes. “How did you wind up here?”
“Bureaucratic screwup. What else?” she said with one of the widest, most likable smiles I’d ever seen.
That was when it happened. I finally had a laugh. The first one of the day.
“How are you doing, Detective?” she said, starting to laugh with me. “You look like you’re having yourself a real long day.”
“I’ve just been assigned to coach the Bad News Bears on the Island of Misfit Toys, Ariel. Isn’t it obvious that I’m having the time of my life?”
As Ariel was leaving my office, I heard someone coming down the hallway. It was the aggressive young cop, Dr. Pepper Spray. His file indicated that his name was Jimmy Doyle. He was a young “gunslinger” cop who already had two kills on the job, which was probably why he’d been assigned here. So his old CO wouldn’t have to fill out the paperwork when he shot numero three.
Doyle held up his hands as he came past my door.
“I know, I know. Calm down, boss,” the spunky cop said. “I’ll only be a minute. I left my wallet in my locker, and I can’t walk home to the Bronx.”
I smiled at his back as he went past. The young cop reminded me of someone. Oh, yeah. Me. About half a lifetime ago.
CHAPTER 14
I WAS POURING MYSELF a coffee refill when the police-band radio in the corner of my office crackled.
“Twenty-seven,” a dispatcher said. “Come in. We have shots fired. I repeat, shots fired. Corner of a Hundred Twenty-Seventh and Eighth Ave.”
“A Hundred Twenty-Seventh and Eighth? That’s two blocks away. It’s where we buy coffee,” Doyle suddenly said from where he was now standing in the doorway of my office.
I hopped up immediately and grabbed some vests and radios out of the locker in the corner.
“What gives?” Doyle said when I handed hi
m his vest. “The other squad leader said we shouldn’t respond to local calls.”
I pushed the young cop out of my doorway and toward the office exit.
“Yeah, well, he’s not here right now, is he?” I said. “C’mon, Doyle. What are you waiting for? Those who dare, win. Lead the way.”
Down on the street, we bolted diagonally across Adam Clayton, ran two quick blocks, and hooked a left up 127th. There was a project complex on the right-hand side of the street, a row of old brownstone houses on the left. Some howling teenage girls came out of one of the brownstones as we were running past.
“Get back inside!” I yelled as Doyle and I sprinted for the corner.
Doyle and I both had our service weapons drawn when we arrived on the corner of Eighth. Two people were down. Two young black men, neither of them older than twenty. One was facedown in the gutter between two parked cars, not moving. The other one was sitting, leaning up against the doorjamb of the corner bodega, bleeding heavily from his chest and mouth.
A large, older black man with short dreads and Carhartt coveralls was down on his knees beside the victim, holding a dirty towel to the kid’s chest with his left hand while holding the kid’s hand with his right. The gasping youth had on a Dodgers hoodie and had a pale-blue bandanna tied Tupac-style around his head.
Gangs, I thought immediately, seeing the rag. Pale blue. Crips.
“C’mon, c’mon,” the man said to the bleeding youth in a Jamaican accent. “C’mon, son. Stay awake, now. They’re comin’ to help ya.”
I went and squatted by the kid in the gutter. He was stocky, wearing a pristine white-and-light-blue-striped polo and oversize jeans. But there was no helping him. There was a large-caliber bullet hole the size of a bouncy ball just above his right temple, and blood and brain matter covered the left leg of his pants.
I saw a gun tucked at the back of his waistband, some type of Taurus semiautomatic. I retrieved it carefully and unloaded it as I stood.

Miracle at Augusta
The Store
The Midnight Club
The Witnesses
The 9th Judgment
Against Medical Advice
The Quickie
Little Black Dress
Private Oz
Homeroom Diaries
Gone
Lifeguard
Kill Me if You Can
Bullseye
Confessions of a Murder Suspect
Black Friday
Manhunt
Filthy Rich
Step on a Crack
Private
Private India
Game Over
Private Sydney
The Murder House
Mistress
I, Michael Bennett
The Gift
The Postcard Killers
The Shut-In
The House Husband
The Lost
I, Alex Cross
Going Bush
16th Seduction
The Jester
Along Came a Spider
The Lake House
Four Blind Mice
Tick Tock
Private L.A.
Middle School, the Worst Years of My Life
Cross Country
The Final Warning
Word of Mouse
Come and Get Us
Sail
I Funny TV: A Middle School Story
Private London
Save Rafe!
Swimsuit
Sam's Letters to Jennifer
3rd Degree
Double Cross
Judge & Jury
Kiss the Girls
Second Honeymoon
Guilty Wives
1st to Die
NYPD Red 4
Truth or Die
Private Vegas
The 5th Horseman
7th Heaven
I Even Funnier
Cross My Heart
Let’s Play Make-Believe
Violets Are Blue
Zoo
Home Sweet Murder
The Private School Murders
Alex Cross, Run
Hunted: BookShots
The Fire
Chase
14th Deadly Sin
Bloody Valentine
The 17th Suspect
The 8th Confession
4th of July
The Angel Experiment
Crazy House
School's Out - Forever
Suzanne's Diary for Nicholas
Cross Justice
Maximum Ride Forever
The Thomas Berryman Number
Honeymoon
The Medical Examiner
Killer Chef
Private Princess
Private Games
Burn
10th Anniversary
I Totally Funniest: A Middle School Story
Taking the Titanic
The Lawyer Lifeguard
The 6th Target
Cross the Line
Alert
Saving the World and Other Extreme Sports
1st Case
Unlucky 13
Haunted
Cross
Lost
11th Hour
Bookshots Thriller Omnibus
Target: Alex Cross
Hope to Die
The Noise
Worst Case
Dog's Best Friend
Nevermore: The Final Maximum Ride Adventure
I Funny: A Middle School Story
NYPD Red
Till Murder Do Us Part
Black & Blue
Fang
Liar Liar
The Inn
Sundays at Tiffany's
Middle School: Escape to Australia
Cat and Mouse
Instinct
The Black Book
London Bridges
Toys
The Last Days of John Lennon
Roses Are Red
Witch & Wizard
The Dolls
The Christmas Wedding
The River Murders
The 18th Abduction
The 19th Christmas
Middle School: How I Got Lost in London
Just My Rotten Luck
Red Alert
Walk in My Combat Boots
Three Women Disappear
21st Birthday
All-American Adventure
Becoming Muhammad Ali
The Murder of an Angel
The 13-Minute Murder
Rebels With a Cause
The Trial
Run for Your Life
The House Next Door
NYPD Red 2
Ali Cross
The Big Bad Wolf
Middle School: My Brother Is a Big, Fat Liar
Private Paris
Miracle on the 17th Green
The People vs. Alex Cross
The Beach House
Cross Kill
Dog Diaries
The President's Daughter
Happy Howlidays
Detective Cross
The Paris Mysteries
Watch the Skies
113 Minutes
Alex Cross's Trial
NYPD Red 3
Hush Hush
Now You See Her
Merry Christmas, Alex Cross
2nd Chance
Private Royals
Two From the Heart
Max
I, Funny
Blindside (Michael Bennett)
Sophia, Princess Among Beasts
Armageddon
Don't Blink
NYPD Red 6
The First Lady
Texas Outlaw
Hush
Beach Road
Private Berlin
The Family Lawyer
Jack & Jill
The Midwife Murders
Middle School: Rafe's Aussie Adventure
The Murder of King Tut: The Plot to Kill the Child King
First Love
The Dangerous Days of Daniel X
Hawk
Private Delhi
The 20th Victim
The Shadow
Katt vs. Dogg
The Palm Beach Murders
2 Sisters Detective Agency
Humans, Bow Down
You've Been Warned
Cradle and All
20th Victim: (Women’s Murder Club 20) (Women's Murder Club)
Season of the Machete
Woman of God
Mary, Mary
Blindside
Invisible
The Chef
Revenge
See How They Run
Pop Goes the Weasel
15th Affair
Middle School: Get Me Out of Here!
Middle School: How I Survived Bullies, Broccoli, and Snake Hill
From Hero to Zero - Chris Tebbetts
G'day, America
Max Einstein Saves the Future
The Cornwalls Are Gone
Private Moscow
Two Schools Out - Forever
Hollywood 101
Deadly Cargo: BookShots
21st Birthday (Women's Murder Club)
The Sky Is Falling
Cajun Justice
Bennett 06 - Gone
The House of Kennedy
Waterwings
Murder is Forever, Volume 2
Maximum Ride 02
Treasure Hunters--The Plunder Down Under
Private Royals: BookShots (A Private Thriller)
After the End
Private India: (Private 8)
Escape to Australia
WMC - First to Die
Boys Will Be Boys
The Red Book
11th hour wmc-11
Hidden
You've Been Warned--Again
Unsolved
Pottymouth and Stoopid
Hope to Die: (Alex Cross 22)
The Moores Are Missing
Black & Blue: BookShots (Detective Harriet Blue Series)
Airport - Code Red: BookShots
Kill or Be Killed
School's Out--Forever
When the Wind Blows
Heist: BookShots
Murder of Innocence (Murder Is Forever)
Red Alert_An NYPD Red Mystery
Malicious
Scott Free
The Summer House
French Kiss
Treasure Hunters
Murder Is Forever, Volume 1
Secret of the Forbidden City
Cross the Line: (Alex Cross 24)
Witch & Wizard: The Fire
Women's Murder Club [06] The 6th Target
Cross My Heart ac-21
Alex Cross’s Trial ак-15
Alex Cross 03 - Jack & Jill
Liar Liar: (Harriet Blue 3) (Detective Harriet Blue Series)
Cross Country ак-14
Honeymoon h-1
Maximum Ride: The Angel Experiment
The Big Bad Wolf ак-9
Dead Heat: BookShots (Book Shots)
Kill and Tell
Avalanche
Robot Revolution
Public School Superhero
12th of Never
Max: A Maximum Ride Novel
All-American Murder
Murder Games
Robots Go Wild!
My Life Is a Joke
Private: Gold
Demons and Druids
Jacky Ha-Ha
Postcard killers
Princess: A Private Novel
Kill Alex Cross ac-18
12th of Never wmc-12
The Murder of King Tut
I Totally Funniest
Cross Fire ак-17
Count to Ten
Women's Murder Club [10] 10th Anniversary
Women's Murder Club [01] 1st to Die
I, Michael Bennett mb-5
Nooners
Women's Murder Club [08] The 8th Confession
Private jm-1
Treasure Hunters: Danger Down the Nile
Worst Case mb-3
Don’t Blink
The Games
The Medical Examiner: A Women's Murder Club Story
Black Market
Gone mb-6
Women's Murder Club [02] 2nd Chance
French Twist
Kenny Wright
Manhunt: A Michael Bennett Story
Cross Kill: An Alex Cross Story
Confessions of a Murder Suspect td-1
Second Honeymoon h-2
Chase_A BookShot_A Michael Bennett Story
Confessions: The Paris Mysteries
Women's Murder Club [09] The 9th Judgment
Absolute Zero
Nevermore: The Final Maximum Ride Adventure mr-8
Angel: A Maximum Ride Novel mr-7
Juror #3
Million-Dollar Mess Down Under
The Verdict: BookShots (A Jon Roscoe Thriller)
The President Is Missing: A Novel
Women's Murder Club [04] 4th of July
The Hostage: BookShots (Hotel Series)
$10,000,000 Marriage Proposal
Diary of a Succubus
Unbelievably Boring Bart
Angel: A Maximum Ride Novel
Stingrays
Confessions: The Private School Murders
Stealing Gulfstreams
Women's Murder Club [05] The 5th Horseman
Zoo 2
Jack Morgan 02 - Private London
Treasure Hunters--Quest for the City of Gold
The Christmas Mystery
Murder in Paradise
Kidnapped: BookShots (A Jon Roscoe Thriller)
Triple Homicide_Thrillers
16th Seduction: (Women’s Murder Club 16) (Women's Murder Club)
14th Deadly Sin: (Women’s Murder Club 14)
Texas Ranger
Witch & Wizard 04 - The Kiss
Women's Murder Club [03] 3rd Degree
Break Point: BookShots
Alex Cross 04 - Cat & Mouse
Maximum Ride
Fifty Fifty: (Harriet Blue 2) (Detective Harriet Blue Series)
Alex Cross 02 - Kiss the Girls
The President Is Missing
Hunted
House of Robots
Dangerous Days of Daniel X
Tick Tock mb-4
10th Anniversary wmc-10
The Exile
Private Games-Jack Morgan 4 jm-4
Burn: (Michael Bennett 7)
Laugh Out Loud
The People vs. Alex Cross: (Alex Cross 25)
Peril at the Top of the World
I Funny TV
Merry Christmas, Alex Cross ac-19
#1 Suspect jm-3
Fang: A Maximum Ride Novel
Women's Murder Club [07] 7th Heaven
The End